Delegated Examining Unit (DEU) Certification Practice Exam

Which of the following is NOT one of the communication touch points in the DEU process?

1. Application is assessed for minimum qualifications

2. Application review is complete

3. Application is referred to hiring manager

4. Notification when selection is made or job canceled

The correct answer is: Application review is complete

The communication touch points in the Delegated Examining Unit (DEU) process are critical steps that keep applicants informed about the status of their applications throughout the hiring process. In the context of the options provided, the process typically involves several key interactions that ensure candidates are aware of where they stand regarding their application status. The specific step that does not qualify as one of these communication touch points is the completion of the application review. While it certainly represents an important internal milestone in the hiring process, it does not constitute a direct communication to the applicant. Instead, it is an operational stage where the internal assessment of qualifications occurs before any notifications are made to the candidates. Conversely, the other options represent important points of communication with applicants. Notifying candidates when their application is assessed for minimum qualifications (the first option), referring the application to the hiring manager (the third option), and providing notice when a selection has been made or a job has been canceled (the fourth option) are all critical touch points that ensure candidates receive timely updates and feedback on their application status. These communications are essential for maintaining transparency and trust throughout the recruitment process.